Neil has been involved in the debt collection industry for more than 30 years. Neil’s knowledge linked to his age makes for a very steadying influence in the department. Neil is more than capable of covering all key issues albeit domestically or internationally. All domestic & International claims in the first instance are to be directed to Neil.
Neil’s main strengths are:
⦁ Strong inter- personnel skills with the ability to effectively communicate and influence at all levels.
⦁ Sound knowledge and awareness of the global business marketplace, including the key issues with a strong perception of what the customer requires and delivering these needs at all times.
⦁ An effective leader as well as a strong team player.
⦁ The ability to think laterally and innovation toward identifying opportunities for the business and changing existing procedures where necessary.
⦁ The drive to achieve results and resilience against any setbacks.
⦁ The drive to strive towards “Operational Excellence” with the belief that the “Customer is King”.

Neil also has been directly involved in setting up new FCI strategic locations, affiliates, and agents in over 100 countries. Neil’s trademark, which is the Company’s “The Customer is King”.