Skip links

GDPR Policy

Thank you for visiting First Collect International This GDPR Policy outlines how we handle and protect personal data in compliance with the General Data Protection Regulation (GDPR).

1. About First Collect International

First Collect International (FCI) provides debt collection services worldwide. FCI has an extensive client list containing many leading Multinationals, Credit Insurance Corporations, and some of the largest accounting firms in the world. We are one of the oldest, privately owned Debt Collection Agencies in the United Kingdom. We are one of the most solvent and successful in that area too. This gives us flexibility in who we use in over 130 countries to assist you with collection of your claims, resulting in higher collection rates, faster returns and a better experience for you.

2. Personal Data We Collect

We may collect the following types of personal data when you use our website:

Contact Information: Name, email address, phone number, mailing address.
Account Information: If you create an account, we may collect your username, password, and other account-related information.
Usage Data: Information about your interactions with our website, including pages visited, actions taken, and the duration of visits.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing experience. Please refer to our [Cookies Policy](link to Cookies Policy) for more details.

3. Purpose of Processing

We process personal data for the following purposes:

– Providing and improving our services.
– Managing user accounts and authentication.
– Analysing website usage and trends.
– Communicating with you, including responding to inquiries and sending updates.
– Complying with legal obligations.

4. Legal Basis for Processing

We process personal data on the following legal bases:

– Your consent, where applicable.
– The necessity of processing for the performance of a contract.
– Compliance with legal obligations.
– Legitimate interests pursued by us or third parties.

5. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You can request access to your personal data and information about how it is processed.
Rectification: You can request corrections to inaccurate or incomplete personal data.
Erasure: You can request the deletion of your personal data in certain circumstances.
Restriction: You can request the restriction of processing in certain situations.
Data Portability: You can request a copy of your personal data in a machine-readable format.
Objection: You can object to the processing of your personal data on specific grounds.
Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise these rights, please contact us at

6. Data Security

We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.

7. Data Transfers

We may transfer personal data to third parties or countries outside the EU when necessary, ensuring adequate data protection safeguards are in place.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Complaints

If you have concerns about our handling of your personal data, you have the right to lodge a complaint with a supervisory authority.

10. Changes to This GDPR Policy

We may update this GDPR Policy to reflect changes in our data processing practices or legal requirements. The most current version will always be posted on our website.

11. Contact Us

If you have any questions or concerns about our GDPR compliance or data processing practices, please contact us at .